Privacy Policy

Effective Date: June 2025
SWAT Pest & Wildlife Services
Oxford, Massachusetts

At SWAT Pest & Wildlife Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or request services from us.

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1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you fill out a contact form, request a free estimate, schedule service, or call us, we may collect:

• Your name
• Email address
• Phone number
• Property address
• Service request details
• Any additional notes or comments you choose to share

b. Automatically Collected Information

When you visit our website, we may automatically collect non-personal information such as:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on the site
  This helps us improve the performance and usability of our website.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and deliver pest control or wildlife services
• Send service confirmations or follow-up communications
• Improve our website and customer experience
• Send occasional updates or promotions (only if you opt in)

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3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.
We may share your information with:

• Licensed SWAT technicians to schedule or fulfill services
• Service providers who help us operate our website or software (under confidentiality agreements)
• Law enforcement or legal authorities, only if required by law

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4. Your Choices

You may:

• Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly
• Request to view, update, or delete your personal information by contacting our office

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5. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

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6. Third-Party Links

Our website may contain links to third-party websites or services (such as Google Reviews or social media). We are not responsible for the privacy practices of those third parties.

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7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.

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8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

SWAT Pest & Wildlife Services
Oxford, Massachusetts
📞 508-864-5074
📧 scrawford@swatpestwildlife.com
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